Returns Policy

We accept returns for both defective and non-defective products within 14 days of delivery.

• Condition: Items must be new and unused.

• Exchanges: Not available.

• Product Type: Only hard copy products can be returned. Digital products are non-returnable.

• Return Method: Returns must be sent by mail.

• Return Label: Customers are responsible for return shipping costs. Please contact us for the return shipping address.

• Restocking Fees: None.

• Refunds: Processed within 14 days after we receive your return.

Your Statutory Rights:
This policy does not affect your statutory rights. Under UK consumer law, you have the right to return goods if they are faulty, not as described, or unfit for purpose. If you are not satisfied with your purchase, please contact us at office@thegec.education for assistance.